Privacy Policy

1. Introduction

This Privacy Policy explains how Plum Tree Tours collects, uses and protects information submitted through this website. By using this site, you agree to the practices described here. This policy may be updated as our services and tools develop — see Section 10.

2. Information We Collect

When you submit a tour booking enquiry or contact form, we may collect:

• Full name
• Email address
• Phone / WhatsApp number
• Destination and tour preferences, travel dates, and number of travellers
• Any additional message or request you choose to include

We do not currently collect payment information, as online payment is not available on this website.

3. How Booking and Enquiry Information Is Used

Information submitted through the Book a Tour or Contact pages is used solely to respond to your enquiry, discuss tour options, and coordinate a booking. We do not sell or rent your information to third parties.

4. WhatsApp Communication

Our booking and contact forms may open WhatsApp with your details pre-filled, so you can send your enquiry directly to us. This message is prepared in your browser and only sent if you choose to send it — we do not receive form submissions until you do. Once sent, your conversation takes place on WhatsApp, which is operated by Meta and governed by WhatsApp's own privacy policy, not this one.

5. Cookies and Website Analytics

This website does not currently use tracking cookies or analytics tools. If this changes in future — for example, to understand general website usage — this policy will be updated to reflect that.

6. Third-Party Services

Website content (such as tours, destinations, and blog posts) is managed using Sanity, a third-party content management platform. Sanity stores the content displayed on this site; it is not used to store personal information submitted through our forms. We do not currently integrate any other third-party services on this website.

7. Data Security

We take reasonable steps to protect information shared with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain enquiry and booking information only for as long as necessary to respond to your request and coordinate your tour, unless a longer period is required for legitimate business or legal reasons.

9. Your Rights and Enquiries

You may ask us what information we hold about you, request a correction, or request that it be deleted, in line with applicable Nigerian data protection regulations. To make a request, contact us using the details in Section 11.

10. Changes to This Policy

We may update this Privacy Policy as our website, tools, or services change. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact Us

For questions about this Privacy Policy or your information, contact us at plumtreetours01@gmail.com or via WhatsApp through our Contact page.